Privacy Notice pursuant to Art. 13 EU GDPR (& the UK GDP equivalent) regarding the use of our contact forms

Controller under the EU & UK General Data Protection Regulation (“GDPR”) is:
Daimler Truck AG (“We”):

Fasanenweg 10
70771 Leinfelden-Echterdingen
Germany

Data Protection Officer:

Daimler Truck AG
Group Data Protection Officer
HPC DTF2B
70745 Leinfelden-Echterdingen
Germany
We inform you in this privacy notice how your personal data is collected and processed, for what purposes, on what legal basis, and how long we store the data. We also inform you about your rights and how to exercise them.

Purposes of Use

If you provide us with personal data, e.g., via chat, contact form, or telephone communication, we use this data for customer communication and management to the extent necessary.

Data collected via the contact form is used to process your inquiry and to contact you regarding your request.

*All references to EU GDPR shall be deemed to also include references to the UK GDPR equivalent.

 Types/Categories of Data

The specific data collected via contact forms or chats can be found in the respective form, including which fields are mandatory or optional. These data are used solely to respond to your inquiry and for communication and related technical administration.

Additionally, we process further data in the context of our business relationship with you, including:
  • Data from postal and telephone communication.

Legal Basis for Processing

The legal basis for processing is our legitimate interest in responding to your inquiry (Art. 6(1)(f) GDPR). If your inquiry aims at concluding a contract, Art. 6(1)(b) EU GDPR* also applies.

Voluntarily provided personal data is processed based on your consent (Art. 6(1)(a) EU GDPR*).
Cookies

With your consent, Daimler Truck AG may process personal data about your use of email, including analysis of open rates and click rates to create recipient profiles. This helps us offer personalized products and services..

We use tracking pixels and similar technologies based on your consent for: - Technical provision of email communication including user preferences - Performance and statistical analysis of email click rates

Whether and which cookies are used when you visit our websites depends on the areas and functions of our websites you use and whether you authorize the use of cookies that are not technically necessary in our consent management system. Technically necessary cookies are small text files that are stored by a website in your browser when you browse the internet. They ensure that a website works and that users see it the same way the next time they visit. These cookies are necessary for the website to function and do not require user consent. You can find more information and options here

Deletion of Your Personal Data

Your data will be deleted after your inquiry has been fully processed, unless legal retention obligations apply.

For contact via web form:
  • In cases of complaints or liability, data is retained for 3 years.
  • If you withdraw your consent, your data will be deleted immediately unless further processing is legally required.
Please note: Withdrawal of consent applies only to future processing. Past processing remains unaffected. Withdrawal may limit our ability to provide services.

Further storage may occur if required by laws or regulations in the EU/UK or third countries with adequate data protection levels. If deletion is not possible, data will be marked to restrict further processing.
Transfer of Personal Data to Third Parties; Social Plugins; Use of Service Providers

Based on your consent when filling out the contact form, you can choose to have your inquiry forwarded to a specific dealer to contact you.

We also use qualified service providers (e.g., IT providers, marketing agencies) for website operation, optimization, and security. Personal data is shared only as necessary and in accordance with legal obligations or your consent. Details are available in our Consent Management System.
Rights of Data Subjects

You have the right to:
- Access (Art. 15 EU GDPR*)
- Rectification (Art. 16 EU GDPR*)
- Erasure (Art. 17 EU GDPR*)
- Restriction of processing (Art. 18 EU GDPR*)
- Data portability (Art. 20 EU GDPR*)

You may withdraw your consent at any time without giving reasons. This does not affect the legality of processing before withdrawal or further processing based on other legal grounds.

You may object to processing based on Art. 6(1)(f) EU GDPR* at any time for reasons arising from your particular situation. If you object, we will only continue processing if we can demonstrate compelling legitimate grounds or for legal claims.

You may also object to direct marketing based on legitimate interest without giving reasons.

To exercise your rights, contact: dtukdata@daimlertruck.com.

If you believe your data is being processed unlawfully, you have the right to lodge a complaint with a data protection supervisory authority (Art. 77 EU GDPR* ).